Lost Your Belongings at Delhi Airport? Here’s What to Do

Misplacing your luggage or personal items during air travel can feel overwhelming—but at Delhi Airport, there’s a reliable process in place to help get your belongings back. Whether it’s a misplaced suitcase, a forgotten phone, or important travel documents, acting quickly and following the right steps can make all the difference.

The Airport Authority of India (AAI) offers a centralized Lost and Found system accessible online. Head to the official AAI website and select the “Lost and Found” section. From there, choose your terminal and date—for example, Terminal 3 on June 8, 2025—to view a list of items recently recovered.

Each listed item includes basic identifiers like color, brand, or item type, making it easier to identify your belongings. If you see a potential match, jot down the reference number, terminal name, and item description—you’ll need these when filing a claim.

Reclaiming Lost Items at Delhi Airport: Online and In-Person Options

If you realize your item is missing within 24 hours, contact the Duty Terminal Manager at the terminal where you last saw it. They can check temporary records and may help you locate the item on the spot. For items missing longer than 24 hours, visit the AAI Lost and Found Office, located in the AAI Stores area. This office is open Monday through Friday from 9:30 AM to 6:00 PM.

When claiming your item, bring valid ID—such as an Aadhaar card or passport—and relevant travel documents like your boarding pass or baggage tag. You’ll also need to describe the item in detail, including brand, size, color, and any unique identifiers to prove ownership.

Initially, recovered items are held at the terminal for up to 24 hours. Afterward, they’re moved to long-term storage. Unclaimed items may eventually be handed over to customs, local authorities, or designated charities. Acting promptly can prevent your belongings from being permanently lost or disposed of.

Courier Pickup, Tracking Tips, and Final Advice

If you can’t collect the item in person, Delhi Airport allows authorized courier pickups. Logistics companies operating at the airport offer this service. To arrange it, provide the courier with an authorization letter, a copy of your ID, your boarding pass, and the item’s reference ID. Most deliveries arrive within 1 to 3 business days.

Follow up regularly after submitting your request. Keep records of any communication, including staff names and contact details. Some items may appear online after a short delay, so persistence helps.

For future travels, consider investing in digital luggage trackers like Apple AirTags or GPS-based tags. These tools can send real-time location updates directly to your phone, making it much easier to recover misplaced baggage quickly—even before it ends up in lost and found.

Need help now? Visit the official AAI Lost and Found portal to start searching for your item.